2025-26 - Embedded Network Customers Electricity Concessions

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Embedded Network Electricity Customers - Concessions

* indicates a required field.

An Embedded Network Electricity Customer (ENEC) is a customer who resides in a building complex or group of houses/units, such as a retirement village or caravan park, and the site owner has established an electricity embedded network.

If you are an ENEC and hold a valid concession, and do not receive an electricity concession from an electricity retailer, you may be eligible for a concession under this program. 

Concession rates valid until 30 June 2026

Concession

Amount per year*

Eligibility

Low income embedded network electricity rebate

$645.56

PCC, HCC, ImmiCard, TCC

Medical cooling or heating concession

$193.36

PCC, HCC + qualifying conditions^

Life support concession

Per device schedule

Qualifying device^

*2025-26 rates (applicable to all applications made until 30 June 2026)

^The Medical Cooling and Heating Concession and the Life Support Concession require a Medical Practitioner to complete a certification form to verify eligibility. If you are applying for either of these concessions, you will be guided how to download the required form within this application.

You can check your eligibility by completing the section below.

You can also find out more information about embedded network electricity concessions in these guidelines.

 

What concession type are you appling for? * Required
Response required.Response required.
Clear the selected value for What concession type are you appling for?
Please choose the concession type that apply to you, More than one type may be selected.

General Eligibility Check

Am I eligible?

To be eligible for an Embedded Network Concession, applicants must:

  • provide evidence of an individually metered and billed electricity connection from the current financial year;
  • claim a concession only on their principal place of residence; and
  • be responsible for the payment of the electricity account, with the name on the concession card name matching the electricity account holder’s name.

Jointly held electricity accounts are eligible though only one concession per household is payable.

The following applicants are not eligible:

  • Applicants that are billed a lump sum amount for electricity or have it included in rent, or
  • Applications submitted for holiday houses or investment/rental properties or premises with combined domestic and commercial or business use.
Are you an eligible Embedded Network Electricity Customer (ENEC)? * Required
Response required.
Clear the selected value for Are you an eligible Embedded Network Electricity Customer (ENEC)?

This section is not applicable because of your response to question: "Are you an eligible Embedded Network Electricity Customer (ENEC)?" on page 1

Please attach a copy of your most recent electricity account from your embedded network owner that shows your primary residential address, meter details, electricity consumption andcharges. * Required
Upload new fileSelect stored file

    Low-Income Embedded Network Electricity and/or Medical Cooling and Heating Concession - Eligibility Check (Not Applicable)

    This section is not applicable because of your response to questions:

    • "What concession type are you appling for?" on page 1
    • "Are you an eligible Embedded Network Electricity Customer (ENEC)?" on page 1

    To be eligible for the Low-income Embedded Network Electricity and/or the Medical Cooling and Heating Concession you must currently hold one of the following eligible cards:

    Please indicate which card(s) you currently hold * Required
    Response required.Response required.
    Clear the selected value for Please indicate which card(s) you currently hold

    This section is not applicable because of your response to questions:

    • "Please indicate which card(s) you currently hold" on page 1
    • "What concession type are you appling for?" on page 1
    Please include photos or scanned images of your eligible card(s).
    Upload new fileSelect stored file
      This number/amount is calculated. 

      Medical Cooling or Heating Concession - Eligibility Check (Not Applicable)

      This section is not applicable because of your response to question: "What concession type are you appling for?" on page 1

      Applicants must;

      • be an Embedded Network Electricity Customer,
      • hold an eligible concession card, and
      • have a certification from a medical practitioner of a medical condition that requires cooling or heating at their principal place of residence in order to manage the condition; or
      • live with another person who has a medical condition, certified by a medical practitioner, that requires cooling or heating of their principal place of residence.

      Eligible conditions

      A medical practitioner must certify that the person is suffering from one of the core medical conditions or meets at least one primary and one secondary qualifying condition.

      The core medical conditions are:

      • Multiple Sclerosis;
      • Lymphoedema;
      • Parkinson’s Disease;
      • Fibromyalgia;
      • Motor Neurone Disease;
      • Post Polio Syndrome / Poliomyelitis;
      • Scleroderma;
      • Systemic Lupus Erythematosus; and
      • Complex Regional Pain Syndrome.

      The primary qualifying conditions are:

      • autoimmune system dysfunction;
      • loss of skin integrity or loss of sweating capacity;
      • objective reduction of physiological functioning at extremes of environmental temperatures; and
      • hypersensitivity to extremes of environmental temperatures leading to increased pain or other discomfort or an increased risk of complications.

      The secondary qualifying conditions are:

      • severe immobility, such as occurs with quadriplegia or high-level paraplegia, resulting in problems with self-regulation of body temperature;
      • demonstrated significant loss of autonomic regulation of sweating, heart rate or blood pressure due to the effects of extremes of temperature; and
      • demonstrated loss of physiological function or significant aggravation of clinical condition at extremes of environmental temperature.

      IMPORTANT: The medical practitioner (who is not the applicant) must have been treating the applicant for at least three months in relation to the medical condition requiring cooling or heating. The required medical form to complete can be found HERE.

      Has your current treating medical practitioner certified that you or a person who lives with you at your primary place of residence requires medical heating or cooling? * Required

      This section is not applicable because of your response to questions:

      • "What concession type are you appling for?" on page 1
      • "Has your current treating medical practitioner certified that you or a person who lives with you at your primary place of residence requires medical heating or cooling?" on page 1
      Must be a date within the last 4 years
      Please upload the medical cooling or heating concession certification form signed by your medical practitioner. (A link to the form can be found in the eligibility section). * Required
      Upload new fileSelect stored file
        This number/amount is calculated. 

        Life Support Concession - Eligibility Check (Not Applicable)

        This section is not applicable because of your response to question: "What concession type are you appling for?" on page 1

        Eligibility

        To be eligible for the life support concession, the person seeking a concession must:

        • have a certification from a medical practitioner that the applicant requires a prescribed home-based life support machine in their principal place of residence; or
        • live with another person who requires an approved home-based life support machine in their principal place of residence.

        The medical practitioner must certify that the listed device is required for life supporting purposes only. The required medical form to complete for Life Support requirements can be found HERE.

        A medical certification form is valid for four years from the date of certification.

        No further eligibility criteria apply for a life support concession.

        Eligible devices and machines

        The approved devices and machines, along with the current concession rate, are listed below:

        Life Support Concession rates valid until 30 June 2026

        Life Support System

        Amount per year*

        Oxygen concentrator

        $478.48

        Peritoneal dialysis machine​

        $355.00

        Haemo-dialysis machine

        $355.00

        Chronic positive pressure and airways regulator

        $169.78

        ​Continuous positive airways pressure machine

        $169.78

        Respirator (iron lung)

        $632.83

        Combination oxygen concentrator and chronic positive pressure and airways regulator

        $648.27

        Phototherapy machine

        $901.68

        ​Left ventricular assist device

        $169.78

        ​Nebuliser machine (mains powered only)

        $47.98
        Has your current treating medical practitioner certified that you or a person who lives with you at your primary place of residence requires an eligible Life Support device and/or machine?

        This section is not applicable because of your response to questions:

        • "What concession type are you appling for?" on page 1
        • "Has your current treating medical practitioner certified that you or a person who lives with you at your primary place of residence requires an eligible Life Support device and/or machine?" on page 1
        Must be a date within the last 4 years
        Please upload the Life Support Concession Certification Form signed you your medical practitioner.
        Upload new fileSelect stored file
          Please select the life support concession that you are applying for. * Required
          Response required.Response required.
          Clear the selected value for Please select the life support concession that you are applying for.
          NOTE: The maximum Life Support Concession amount is determined per device. Only one rebate is allowed per applicant, per financial year, per device.

          Oxygen Concentrator (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Peritoneal dialysis machine (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Haemo-dialysis machine (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Chronic positive pressure and airways regulator (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Continuous positive airways pressure machine (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Respirator (iron lung) (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Combination oxygen concentrator and chronic positive pressure and airways regulator (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Phototherapy machine (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Left ventricular assist device (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Nebuliser machine (mains powered only) (Not Applicable)

          This section is not applicable because of your response to question: "Please select the life support concession that you are applying for." on page 1

          This number/amount is calculated. 

          Applicant details

          Please enter your details in the section below.
           
          The Department of Premier and Cabinet (DPAC) and Communities Tasmania pledge to respect and uphold your rights to privacy protection under the Australian Privacy Principles (APPs) as established under the Privacy Act 1988 and amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

          Please note by submitting this request you:

          • are agreeing to allow DPAC to share your information for the purposes of assessing and processing your request, and
          • acknowledge that some information in relation to this request such as the your name, funding purpose, amount, location and any other details the department may consider appropriate will be made public as part of a fair and transparent process when disbursing public funds.
          Please enter your name as shown on your identification evidence
          Please enter your date of birth (dd/mm/yyyy)
          Use the arrow keys to navigate suggestions. Press Enter to select a suggestion. Start typing a name or address to see prefill options.
          Please provide the address of your current primary place of residence.
          You must provide a phone number that you can be contacted on (landline or mobile). Please include the area code in brackets if using a landline, e.g. (03)12345678
          Please ender a valid email address.

          Identification

          You must provide evidence of your identification and current residential address. Please select your identification type(s) below that you are providing with your application.

          Note - Your Tasmanian driver's licence or Personal Information Card is the quickest and simplest form of evidence to verify your identification and residential address.

          IMPORTANT

          Your application MUST include evidence of your identity and current residential address. If the address listed on your photo identification is not current, please update this prior to proceeding with this application form.

          Photo Identification * Required
          Response required.Response required.
          Clear the selected value for Photo Identification
          At least 1 choice must be selected. Providing photo identification will assist us process your application quicker

          Photo Identification (Not Applicable)

          This section is not applicable because of your response to question: "Photo Identification" on page 1

          Please include photos or scanned images of both the front and back of your photo identification. * Required
          Upload new fileSelect stored file

            Personal Identification (Not Applicable)

            This section is not applicable because of your response to question: "Photo Identification" on page 1

            You must provide identity documentation that shows your full name and date of birth.

            Additional Personal Identification * Required
            Response required.Response required.
            Clear the selected value for Additional Personal Identification
            At least 1 choice must be selected. 
            Please provide photos or scanned images of personal identification documentation * Required
            Upload new fileSelect stored file
              Please provide any additional comments in regards to your identification and evidence details

              Bank account details

              Subject to your application being approved, payment will be made by direct deposit into the applicant's nominated bank account. 

              IMPORTANT - Please ensure your bank account details are correct, as incorrect bank details will delay or prevent payment.

              You bank account details are located on your bank statement and are not the numbers on your debit or credit card.

              Bank account * Required
              BSB will be validated and must be 6 numbers only
              Please attach a copy of a recent bank statement or account confirmation letter from your financial institution that shows your name, address and bank account details.
              Upload new fileSelect stored file

                Total Concession Rate

                This number/amount is calculated. 

                Declaration statement

                I certify that to the best of my knowledge the statements made within this application are true and correct. I understand that if, approved, this application and any subsequent documentation in relation to my application will form the terms and conditions of any funding provided. I also agree to cooperate with the department to provide any additional information on request that relates to my application.

                I authorise officers of the Tasmanian State Service to make any enquiries thought necessary to verify the information I have provided.

                I understand that if this claim is fraudulent, it will be reported to the relevant authorities.

                By selecting Yes and submitting this request, I agree to the above declaration statement. * Required
                Response required.
                Please provide any additional comments you may have in relation to this application
                Additional supporting evidence - Optional
                Upload new fileSelect stored file
                  You can attach any additional information here to support your application.